NFU News

New NFU study: Coping with Compliance

Compliance leads to growing pressure on finance employees, forcing them to choose between providing good customer service and following rules and regulation. This is evidenced by a new study on the effects of regulatory requirements on employees’ work and wellbeing from Nordic Financial Unions (NFU).

The new study, where 215 shop stewards from the Nordic finance sector evaluate the effects of documentation, information to consumers and Know your customers (KYC), is now published and available here.

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