Summary

Nordic Financial Unions (NFU) replied to EIOPA's questionnaire to stakeholders gathering input for the EIOPA 2023 Consumer Trends Report, emphasising the experience of Nordic financial industry employees. The report aims to inform EIOPA in the identification, prioritisation, and development of targeted policy proposals or issues requiring supervisory measures. EIOPA seeks to identify possible consumer protection issues arising from identified trends. Nevertheless, positive developments are also identified and highlighted. 

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