NFU Position paper – Artificial intelligence in the Nordic finance sector

Executive summary

The digitalisation of our society is rapid and in finance the use of Artificial Intelligence (AI) is getting prominent. The rapid development in the use of AI systems in the finance sector brings potential challenges for finance employees. Also, in the world of work this development is present, where the use of AI for monitoring and measuring productivity has the potential to change the way we work. For finance employees, the challenges connected to AI is twofold: first, they are expected to learn, understand, and use AI systems in their roles, and second, they are targeted by AI systems that measure their performances, used in management, and collecting their data. This paper address both these perspectives.